Service Values

In pursuit of our Service Vision we are committed to our Service Values and realize that achieving Customer Service Excellence depends on our ability to consistently deliver these values in every customer interaction.

Make it the Best – do things right the first time and ensure total product and service quality. 

A Step Ahead – anticipate the unspoken needs of our customers.

Just Listen – listen to every request with an open mind and always consider our customer’s point of view first. 

Stuff Happens – be willing to admit our mistakes in the pursuit of doing what is right. 

Personalize It – look for opportunities to go above and beyond to create memorable and personalized experiences. 

Clock’s Ticking – respect our customer’s time and respond with an exceptional sense of urgency. 

A Better Way – look for better ways to make our customer’s life more convenient, simple and enjoyable. 

Make a Difference – deliver the WOW!

Bespoke designs | Bespoke projects!

We create bespoke designs that suit your space and bring even your wildest ideas to fruition. 

We provide the full circle from technical advice through to design, production, installation and maintenance. 

We work with you and/or your project partners. 

– Bespoke creations to precisely suit your purpose –



At KONTOR 202 we carefully study each project and advise on the most suitable solution in accordance to prevailing conditions, the type of space and the requirements of the client. 


Our strong commitment to both design and nature are reflected in our proposals that we design in-house and in a personalized and bespoke way.

We conceptually project vertical walls, frames, arrangements, and also provide decorative solutions for all types of surfaces; ceilings, floors, planters or exclusive elements for your interiors. 

Homes, offices, restaurants, hotels, commercial spaces, ephemeral decoration…we connect nature to style and identity of any interior. It’s all in the Detail!


Our hand-crafted and hand-tailored pieces are made with a lot of passion but also hard work, such that we deliver only the highest quality work. 

Behind every single luxury design piece there is delicate craftsmanship that stands out for its design and at the same time makes you feel at home. 


We can install on pretty much any surface and if not, we will propose adequate solutions to enhance the customer experience. 

Our preserved vertical walls are manufactured at our “ATELIER” in several pieces to ease the installation on-site. 


Following installation, we offer the maximum of after-sales service. Although, and generally, speaking preserved plants require no maintenance and no watering, we will apply treatments if so requested, replacement of plants, supervision of structures and supports. 

For live gardens, we will handle the entire programming of the watering cycle, pruning, plant replacement, monitoring, etc…



KONTOR 202 offers real, long-lasting rose & floral arrangements to business operators and consumers on a monthly, bi-monthly or seasonal recurring / subscription basis. With our subscription you will start saving money as early as after two weeks!

No water or refrigeration is required to maintain their natural beauty. 

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Vegetal & floral decoration that goes beyond aesthetics.


Natural and sustainable environments in harmony with nature!

Each decoration transmits the benefits and sensations that nature brings both to the indoor environment and the people that occupy these spaces.